1. What's your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If you are unsatisfied with your order please contact our support, and we will do our best to help you out!

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You also need the receipt or proof of purchase.

To start a return, you can contact us at customerservice@ciaobellatre.com. So just tell us what went wrong and send a pic. If your return is accepted,  send you instructions on how and where to send your package. Items sent back to us without first requesting a return will NOT be accepted. 

Customers will be responsible for paying return shipping costs.

Exceptions / non-returnable items
Certain types of items cannot be returned and are a final sale, like our graphic shirts, custom products (such as special orders or personalized items), promotional giveaways, free gifts, giveaways, and personal care goods (such as beauty products). Unfortunately, we cannot accept returns on sale items over 15% OFF, clearance, final sale or gift cards.

We do not issue a refund if your order does not arrive due to factors within your control (e.g. providing the wrong shipping address). If a custom-printed item has flaws in the printing or material, please contact us at Info@ciaobellatre.com within 7 days from the receipt of the Merchandise. Send us a picture showing the issue, and we'll work with you on a solution that may involve a replacement order or a refund back to your original payment method.

You can always contact us for any return questions at info@ciaobellatre.com or read our full refund policy.

    2. Can I cancel my order?

We offer a full refund if the order is canceled within 12 hours of your purchase. You should submit an order cancellation request here once you decide to cancel the order. For orders canceled after 12 hours of purchase that have not been shipped, we will offer a partial refund after charging a 10% cancellation fee. We will NOT accept order cancellation requests if the orders have been processed and shipped.   

3. What happens if I receive the wrong item?

If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, and send us a picture, so we can make it right.

4. Do you offer exchanges?

We do offer exchanges. If for any reason you didn’t get the exact product you expected, just let us know, and we’ll get you a new one.

Here are some of the advantages using our mats:

1. Comfort and Cushioning: The 0.12" (3 mm) thickness of the mat provides a comfortable cushioning effect, reducing the pressure on your joints, knees, and hands during various yoga poses and movements. It helps prevent discomfort and potential strain on your body.
2. Stability and Grip: The anti-slip rubber bottom of the mat ensures a stable and secure base, preventing it from sliding or shifting during your yoga practice. This allows you to maintain proper balance and alignment during poses, reducing the risk of injuries.
3. Enhanced Traction: The microsuede top of the mat offers excellent traction and grip. It helps to prevent your hands and feet from slipping, especially when practicing challenging poses or engaging in activities that involve sweat or moisture. This ensures a safer and more controlled practice.
4. Hygienic and Easy to Clean: The rubber mat is easy to clean and maintain, which is essential for maintaining hygiene during your yoga practice. You can wipe it down with a damp cloth or use a gentle cleaning solution to keep it free from dirt, sweat, and odor.
5. Suitable Size: The size of 24" × 68" (61 cm × 173 cm) provides ample space for most yoga poses and movements, allowing you to stretch out comfortably without feeling restricted. It accommodates various body sizes and allows freedom of movement.
6. Portable and Lightweight: Despite its durability and functionality, the mat weighs only 62 oz. (1.75 kg), making it relatively lightweight and easy to carry. This feature is especially beneficial if you frequently practice yoga in different locations or if you need to transport your mat to a studio or gym.
7. Graphic: our mats have great graphics with inspiring and funny phases to help you on your wellness journey.  

Overall, using a yoga mat with these features offers comfort, stability, grip, hygiene, and portability, enhancing your yoga practice and providing a safe and supportive surface for your body.

• Rubber mat with a microsuede top
• Anti-slip rubber bottom
• Size: 24″ × 68″ (61 cm × 173 cm)
• Weight: 62 oz. (1.75 kg)
• Mat thickness: 0.12″ (3 mm)

Sublimation disclaimers

• Designs are printed on one side of the product; the other side has a rubber backing.
• Due to the peculiarities of the sublimation process, graphics may shift up to 2 inches when printed.

In addition to the functional benefits of the yoga mat, having funny, inspirational, or unique graphics on the mat can provide additional advantages during your yoga practice. Here are some benefits of having such graphics:

1. Motivation and Inspiration: Yoga is not just a physical practice but also a mental and emotional one. Seeing funny or inspirational graphics on your mat can serve as a visual reminder and motivation to stay present, positive, and focused during your practice. It can uplift your mood and help you connect with the intention behind your yoga practice.
2. Joy and Playfulness: Yoga is a great way to bring joy and playfulness into your life. Having funny graphics on your mat can add an element of lightheartedness and humor to your practice. It can bring a smile to your face and make your yoga sessions more enjoyable and entertaining.
3. Personal Expression: Your yoga mat can be a reflection of your personality and style. Unique graphics allow you to express your individuality and create a personalized yoga experience. It can be a conversation starter and a way to connect with others who share similar interests or appreciate your sense of humor.
4. Mind-Body Connection: The visuals on your yoga mat can help create a stronger mind-body connection. When you see graphics that resonate with you or evoke positive emotions, it can enhance your focus, concentration, and overall experience on the mat. It can deepen your connection to your practice and help you stay present in the moment.
5. Creativity and Self-Expression: Yoga is a practice that encourages self-expression and creativity. Having unique graphics on your mat can spark your creativity and imagination. It can inspire you to explore new movements, variations, or sequences, making your practice more dynamic and expressive.
6. Positive Energy and Vibrations: Funny or inspirational graphics on your mat can infuse your practice with positive energy and vibrations. They can serve as a visual affirmation or reminder of your intentions, goals, or values. This can create a more uplifting and empowering atmosphere during your yoga sessions.

Remember that the choice of graphics is a personal preference, and what resonates with one person may be different for another. Ultimately, the presence of funny, inspirational, or unique graphics on your yoga mat can contribute to a more enjoyable, meaningful, and transformative yoga practice.